Satisfaction Is Our Goal
We don’t want you talking smack about us – so if you ever get a product you designed and are not completely satisfied with it let us know. Just contact us and we’ll gladly figure out a way to make it right. But don’t yell at Brian, he is sensitive and cries easily!
Purchasing Information
How long before I get my stinking teas?
STANDARD FLAT RATE SHIPPING
RUSH ORDERS
USPS/UPS
RETURNED ITEMS
CANADIAN & INTERNATIONAL ORDERS
Ethical Tea Partnership and the Environment
Design a Tea wants to believe that the working conditions, wages and benefits are fair and equitable for the growers of our teas. We are proud to say that our tea suppliers are members of the ETP Ethical Tea Partnership organization. An organization that monitors and regulates living and working conditions on tea estates around the world. For more visit www.ethicalteapartnership.org. ETP has formed alliances with RainForest Alliance and Fairtrade organization.
Free Custom Labeling for Businesses
Design a Tea offers free custom labeling on all our packaging. Simply complete the custom label option of the Design a Tea order form with your business name. Business logos can be incorporated on the label as well for no additional cost. After submitting your order, please email a JPEG of your logo to br***@de********.com or give us a shout at 585.591.2994. We’ll email usually the following business day before production to confirm or answer any questions.
